I love the form emails that large companies send out. Here is an email from hp customer support, enjoy.
>Dear Shane,
>
>Thank you for writing back to HP Total Care.
>
>We are glad to know that the issue is resolved and we hope that you are delighted with our service. We thank you for taking time to appreciate the >technical support you have received. Our passion for customer excellence is driven by such responses.
>
>We must admit that the issue would not have been resolved without your efforts. We too appreciate your efforts in implementing the resolution to >perfection. Our goal is to make your email support experience a wonderful one.
>
>Shane, I once again thank you for your time and effort. We appreciate your business with HP.
>
>
>Sincerely,
>
>HP Total Care
You think I helped him by asking what size ram to get. Lol.
I did implenet the solution to perfection. I try.